Terms & Conditions
Welcome to Little Smile. By accessing or purchasing from our website, you agree to these Terms & Conditions.
1. General Information
Little Smile may update these Terms & Conditions at any time. Changes take effect immediately upon publication on our website.
2. Products & Information
We strive to display products, images, dimensions, colors, and descriptions accurately. Minor variations in color, texture, stitching, or finish may occur due to photography, screen display differences, and the handcrafted nature of our items.
3. Product Usage
Our sofa cum beds are designed for normal residential use. Please follow all recommended usage guidelines and weight limits provided with your product.
Regular use by individuals weighing over 90 kg may cause foam damage and may not be covered under warranty.
Some foam compression is normal over time and is not considered a defect unless depression exceeds 2 inches.
4. Orders & Payments
All orders are subject to availability and confirmation. We reserve the right to cancel or refuse orders due to pricing errors, unavailable items, suspected fraud, or other circumstances.
You are responsible for providing accurate shipping and contact information when placing an order.
5. Shipping & Delivery
Delivery times vary based on location, logistics partners, weather, holidays, and other circumstances beyond our control.
Once handed to our shipping partner, delays are not the responsibility of Little Smile.
Inspect your product upon delivery and report any visible damage immediately.
6. Returns & Exchanges
Returns and exchanges follow our Return & Refund Policy. Products must meet eligibility requirements.
Customized, used, damaged, or altered products may not be eligible unless covered by applicable policy.
7. Warranty
Warranty covers only manufacturing defects specified in our warranty terms.
Damage from misuse, excessive weight, improper handling, accidents, unauthorized changes, normal wear, or poor maintenance is not covered.
8. Website Content
All website content including images, text, graphics, logos, and designs belong to Little Smile or its owners and cannot be copied or used without permission.
9. Limitation of Liability
Little Smile is not responsible for indirect, incidental, or consequential losses from using or inability to use our products or website, to the extent permitted by law.
10. Privacy
Your use of our website is governed by our Privacy Policy, which details how we collect, use, and protect your information.
11. Contact Us
Questions about these Terms & Conditions? Contact us using the details on our website.
Little Smile
Smart Furniture. Comfortable Living.